Would you like to make an appointment with us?


Appointments are available to everyone, free of charge. Many of our clients are able to offer a weekly financial donation, and if you are too, this would be a huge help to us. Anything you can give would be greatly appreciated. However, this is entirely optional, at your discretion.


Clients may be seen weekdays from 9.00am through to the evening. Appointments on Saturdays and Sundays are available.

Make an appointment

Making an appointment with us is quick and easy. Simply leave us a message on 01524 389389, and one of our team will get in touch with you as soon as they can. We allocate new clients to a counsellor as soon as possible.

Our waiting list is currently around four to six months. We appreciate that this is a long time to wait for people experiencing distress. If you feel a real urgency we urge you to contact your GP and talk to them about it.  Unfortunately we are unable to place urgent cases to the top of the list.

Please feel entirely free to register on our waiting list and also explore other options.  (For information about other options please see below and our Useful Links page.)

Some counsellors volunteering with NLCS also work in private practice and may be offering fees which you can afford.
The register (link below) serves to provide you with details of NLCS counsellors in order to direct you to people that we know and trust, people who have been recruited by NLCS for their skills in counselling.
Register of NLCS Counsellors in private practice

Please remember Samaritans are available for someone to talk to over the phone or visit their office at 21 Sun Street, Lancaster.  The local Samaritans number is: 01524 116123, or you can call Mind on 0300 123 3393
Samaritians website is:


There is no parking at the property, however there is a  carpark  on Bulk Street which is within easy walking distance of the counselling rooms.

If you have any specific requirements, such as disabled access, let us know and we will do everything we can to accommodate this.